Agreement Between Patron And Gold Coast Deep Sea Fishing Company
Terms & Conditions
Bookings: To make a booking by phone or email we require:
1. Booking name 2. Booking date 3. Type of charter (Half Day AM, Half Day PM or Full Day) 4. Total amount of passengers 5. Contact phone number 6. Postal address 7. A minimum of 50% deposit is required to make booking. No tentative bookings allowed. 8. Gift voucher numbers must be mentioned when making a booking. 1 gift voucher serves as a deposit for 1 passenger only.
Contact Phone Number: 0755 289 578 or 0416 22 44 12 or email.
Online Bookings. The deposits through the booking system are for credit card payments only, with the balance payable on the day by cash or credit card the night before departure. You can choose to make full payment or 50% deposit. Please feel free to check out our available dates for future bookings. Contact us if you have any questions.
1. Click on the date you wish to book. The trip availability will show how many spots we have available as well as what type of charter is available. If the type of charter you are wanting to book is not listed, it is no longer available. If the date is dark blue, we no longer have any seats available. Please choose another type of charter or another date. 2. Select your preferred charter. Select Shared Option (Per. Person) or Exclusive (Boat Booking). You do not need to specify the amount of passengers for our exclusive bookings, the maximum amount of passengers per vessel is 12. If you selected the shared option, enter the amount of seats you would like. Children must be 10-12. Payment Type. Select your deposit amount either: 50% Deposit or Full Amount. Select Continue. 3. Review your Reservation. You can click Back at any time during the booking process. Once you have confirmed the booking is right click Continue. 4. Please read our Reservation Policy. If you agree to the terms and conditions, tick the box and then click Checkout. 5. Enter your Billing Information and Credit Card Information. Once you have completed all fields, Click Checkout. You page will refresh and notify you that an email has been sent.6 BE SURE YOU GET AN EMAIL CONFIRMATION!7 If you do not receive an email confirmation please call us on 0416224412. Be sure to keep this information and read the details with regard to the fishing charter. You will need to contact us before the charter to confirm the booking along with the weather and boating conditions.
BOOK ONLINE Deposits: To secure a booking we require a minimum deposit of 50%. Payable by credit card over the phone, direct debit (funds transfer) or cash into nominated account. Credit card payments only by Visa or Mastercard. A minimum of 50% deposit is required to make booking. No tentative bookings allowed. Full payment must be made on the booking date if booking is made within 7 days or less of vessel departure.
Balance: Balance to be paid before the charter commences on the day of the charter. Balance can be paid at this time by cash. If you are wishing to pay the balance by credit card, you can make those arrangements when you confirm the booking.
TERMS AND CONDITIONS: Cancellation fee of 50% applies if charter is cancelled or transferred by customer within 14 days and 100% cancellation fee if cancelled or transferred within 7 days of vessel departure. Gift Vouchers are forfeited if booking is cancelled or transferred within 14 days of booking date. If passengers do not turn up on the day full payment must be made. Customer must contact us to confirm both booking, boating and weather conditions.-Between 6.00pm and 6.30pm the night prior to the charter for a half day morning or full day charter.-Between 9.00-9.30am on the morning of the charter for a half day afternoon charter. If customers do not contact us, then we assume they no longer wish to keep their booking, and we will book other passengers in their place.If charter is cancelled by Fish The Deep due to unsafe boating conditions or strong wind warnings, charter is either transferred to another day or your deposit can be refunded.A minimum of 8 individual passengers must be booked on for a trip for the fishing charter to run. Private Charters run with no minimum requirement.
If you are holidaying on the Gold Coast it is recommended you make a booking early in the time period you are here, so you have opportunity to eat your catch during your visit and your booking may be transferred to a later day if the original booking date has unsafe boating conditions.Please be at the pontoon 15 minutes prior to the boat departure time.